Frequently Asked Questions
Water Damage Restoration in Northwest Arkansas
How quickly can Paul Davis respond to water damage in Bentonville, Rogers, or Springdale?
We offer 24/7 emergency response and will contact you within 30 minutes of your call. Our team is typically on-site within hours. When water damage strikes your Bentonville home or Rogers business, every minute counts — fast response is the single most important factor in minimizing damage and reducing restoration costs.
Does Paul Davis Restoration of Northwest Arkansas work with insurance companies?
Yes. We work directly with all major insurance carriers and can help guide you through the claims process from start to finish. Our team documents everything thoroughly so your claim is supported with the evidence your insurance company needs. We have great relationships with the insurance companies at the national level – so you know we are following their protocols so you won’t have unexpected charges. We also have built trust with the local insurance adjusters. This helps us get approvals quickly.
What is the water damage restoration process?
Our IICRC-certified technicians follow a proven process on every job. We begin with a thorough moisture inspection using advanced meters to moisture map all affected areas. We then extract standing water, remove damaged materials that cannot be salvaged, and set up commercial drying equipment. We monitor environmental conditions — temperature, humidity, and airflow — daily until all materials reach their dry standard. Every step is documented in digital dry logs. We take the science and the documentation very seriously.
Do you serve Bentonville, Rogers, Springdale, and Fayetteville?
Yes. Paul Davis Restoration of Northwest Arkansas serves the entire NWA region including Bentonville, Rogers, Springdale, Fayetteville, Lowell, Bella Vista, Centerton, Pea Ridge, Siloam Springs, Farmington, Fort Smith, and surrounding communities.
What types of water damage do you handle?
We handle all categories of water damage including burst pipes, appliance leaks, sewage backups, roof leaks, flooding, and storm related disasters. Whether it’s a small bathroom leak or a large commercial loss like a burst pipe in a multi-story building, our team is equipped to respond.
Can water damage lead to mold in my Bentonville or Rogers home?
Yes — mold can begin developing within 24 to 48 hours of a water loss if materials are not dried properly. This is why professional drying matters. Our team follows IICRC protocols to ensure all affected materials are dried to the correct standard, eliminating the conditions mold needs to grow.
Why should I choose Paul Davis over other restoration companies in Northwest Arkansas?
Paul Davis Restoration of Northwest Arkansas is locally owned and operated with the backing of a national brand that has been restoring properties since 1966. Our technicians are IICRC certified, our process is documented and transparent, and we follow industry protocols by the book. We don’t cut corners on drying, documentation, or safety — and our reviews reflect that.
Do you handle commercial water damage in Northwest Arkansas?
Yes. We serve commercial properties throughout Bentonville, Rogers, Springdale, and Fayetteville. From retail locations and office buildings to restaurants and industrial facilities, our team has the equipment and experience to handle large commercial losses with minimal disruption to your operations.
Is Paul Davis available for water damage emergencies on weekends and holidays?
Yes. Our emergency line is active 24 hours a day, 7 days a week, 365 days a year — including weekends and holidays. Disasters don’t follow a schedule and neither do we.
How do I get started?
Call us at 479-396-2256 or visit our contact page. We’ll assess your situation immediately and dispatch a team to your property as quickly as possible.
Fire Damage Restoration in Northwest Arkansas
Do you provide fire damage restoration in Bentonville and Rogers, Arkansas?
Yes. Paul Davis Restoration of Northwest Arkansas provides full fire and smoke damage restoration throughout Bentonville, Rogers, Springdale, Fayetteville, and surrounding NWA communities. We respond 24/7 and begin the restoration process immediately to minimize further damage to your property.
What does fire damage restoration involve?
Our fire damage restoration process begins with securing and stabilizing your property. We then remove debris, clean and treat all surfaces affected by smoke and soot, eliminate odors using professional-grade equipment, and dry any water damage caused by firefighting efforts. Our IICRC-certified technicians follow a documented process on every fire damage job across Northwest Arkansas.
Can smoke damage affect areas of my home that weren't touched by fire?
Yes. Smoke and soot travel far beyond the area of the actual fire and can affect walls, ceilings, HVAC systems, and personal belongings throughout your entire Bentonville or Rogers home. Professional smoke damage restoration is critical to fully eliminating odor and preventing long term damage to your property.
Does Paul Davis Restoration of Northwest Arkansas handle reconstruction after damage?
Yes. Paul Davis Restoration of Northwest Arkansas is a full service restoration and reconstruction company. We handle everything from initial emergency response and mitigation all the way through complete reconstruction — so you work with one team from start to finish. We serve homeowners and businesses throughout Bentonville, Rogers, Springdale, Fayetteville, and all of Northwest Arkansas.
Do I need to hire a separate contractor for repairs after water or fire damage in my Bentonville home?
No. Paul Davis Restoration of Northwest Arkansas handles the complete process — emergency response, mitigation, drying, cleanup, and full reconstruction. Having one company manage your entire project means better communication, faster timelines, and a smoother insurance claims process for homeowners throughout Bentonville, Rogers, Springdale, and Fayetteville.
Can Paul Davis restore my Northwest Arkansas home or business back to its original condition?
Yes. Our goal on every job is to return your property to its pre-loss condition or better. Paul Davis Restoration of Northwest Arkansas manages the entire restoration and reconstruction process for residential and commercial properties throughout Bentonville, Rogers, Springdale, Fayetteville, and surrounding NWA communities — from the first emergency call to the final walkthrough.
What's your favorite review? We love getting reviews. So, it is hard to pick just one - so we will go with two!
#1 – In Springdale, AR – The entire Paul David team descended on my home like a squad of Marines storming the beaches of Normandy. There was a waterline leak in a wall, and as a result, water flowed into 3 rooms, including a hallway. Their team got to work by surgically cutting the walls open, pulling out the insulation, and drilling holes in the kitchen toe kick. Then they launched a fleet of fans to circulate air through each room, beginning the drying process. In just a few short days, the moisture content of the sill plates fell below 14%, and the team carefully swept up and removed their remaining equipment.
#2 – In Cave Springs, AR – I am beyond grateful for the knowledge, support and understanding this franchise gave us when we were panicking about a leak from the upstairs bathroom that flowed into the downstairs. They guided us from the beginning to the end of this process and made sure we were communicated with the whole time. They even dealt with the insurance company which was beyond helpful because I had no clue what was going on. Thank you so much for restoring my home back to even better than before. I hope I never have to use you again but if I do, you’re my first call!!!
Still Have Questions?
Our expert team is ready to answer any questions and provide the professional restoration service your property needs.
What Our Satisfied Customers Say
"I am beyond grateful for the knowledge, support and understanding this franchise gave us when we were panicking about a leak from the upstairs bathroom that flowed into the downstairs. They guided us from the beginning to the end of this process and made sure we were communicated with the whole time. They even dealt with the insurance company which was beyond helpful because I had no clue what was going on. Thank you so much for restoring my home back to even better than before. I hope I never have to use you again but if I do, you’re my first call!!!"
"Paul Davis restoration was wonderful to work in an unfortunate situation that happened in our house. Eric Keffer and his Team was great to work with in all regards from start to finish. Eric was so great at communication and never left us hanging. This was also during the holidays and Eric really made a stressful situation much more manageable. Just a really nice guy. His crew, along with Drew the owner really helped us out and gave us their full attention. I recommend Eric, his team and Paul Davis for any restoration need you might have!"
"We recently had an issue at our home and reached out to Paul Davis for remediation. Eric, Cannon, and Dusty were incredibly responsive and professional throughout the entire process. They arrived promptly, clearly explained what needed to be done, and got to work right away. The team did a thorough and efficient job, and we’re very pleased with the results. It was a stressful situation, but they made it much easier to manage. Highly recommend Paul Davis and especially want to thank Eric, Cannon, and Dusty for their excellent work!"
Our Service Area
Serving Northwest Arkansas
- Lowell
- Fayetteville
- Springdale
- Rogers
- Bentonville
- Fort Smith
- Bella Vista
- Siloam Springs
- Van Buren
- Centerton
- Alma
- Avoca
- Bethel Heights
- Cave Springs
- Cedarville
- Chester
- Decatur
- Dyer
- Elkins
- Elm Springs
